Hi,
We received a pair of these digital to analogue converter boxes when our "Value" cable package switched to digital, which have work well for years now.. until recently. Last month one of our boxes stopped working suddenly, with the TV showing no input signal. Reconnecting the power the LED flashes for a second before turning off with no further sign of life or TV output. We decided to just unplug that box and leave the one in the bedroom, which still worked. That is until tonight, when similar to the other box, we lost signal on it. Reconnecting the power LED briefly flashes, then goes dark.
I tried to do the equipment reactivation step from My Account, but that apparently shows "We’re sorry. The service requested is currently unavailable. Please try again later." and the apparent lack of life leads us to believe these boxes may have finally bit the bullet, or perhaps entered planned obsolesce..
What gives? Is anyone's little Huawei DTA box still working? Does anyone still have theirs? Can we even take these to a Cogeco store to replace, or would they want us to switch packages.. rent new receivers with fancy guide menus on them.
-Bry.
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