I know I keep complaining about this same problem, and I'll continue to do so until Cogeco can fix their services.
Tonight, my internet has been worse than I have ever seen it. The congestion started back in October of 2013, and is said to last until August. However, I figured that I'd only ever see it drop down to possibly 20 Mbps. Though, tonight I'm getting single digit results.
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This is absolutely pathetic and unacceptable. Just, why the hell am I a Cogeco customer? I'm starting to question my sanity...
Please, can a Cogeco rep PLEASE figure out if the August timeline is still accurate? I've waited half a year already, and can wait two more months, if that is indeed when it'll be fixed.
However, if this has been pushed back, I'm dumping Cogeco for another provider that is actually capable of providing the speeds they advertise.
I, being a paying customer, shouldn't have to wait nearly a full year for a rather severe issue to be fixed. I've already been offered credit, but I'm now at the point where no amount of account credit can keep me 'happy'. This is just pathetic.
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