I live in Stoney Creek between Fruitland Rd and Fifty Rd on the north side and I've been having issues with Cogeco's internet, on and off, for almost a full year now. I've been experiencing very slow connection speeds and last night's speeds pushed me to the breaking point. I'm paying for 30M/10M service and what I'm getting is typically 10M/10M during peak (I'm assuming 7pm-10pm is peak) this is bad enough (if I were to only pay Cogeco 30% of my bill on a continuing basis I'm sure I'd be cut off fairly quickly), but last night's blistering 1.5M/1.5M speeds pushed me over the edge. I would like to know from a Cogeco rep, what EXACTLY is going on with my service. I work in the industry so feel free to use technical terms with me....like latency and jitter (my jitter last night was over 1100ms...when I talked to tech support I'm surprised it went thru).
Really, I'm extremely frustrated right now and I'm seriously considering ending the internet fiasco here.
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